179 - Technical Writer
This is regarding an exciting job opportunity with my client...
Position Title: Technical Writer
Location: Vienna/Fairfax, VA
Duration: 6 Months+
Description To support Navy Federal by developing and maintaining technical and non-technical reference materials such as documentation related to:
• Ticket processes
• Training material
• Infrastructure upgrades
• Data mapping processes
• Software implementations
• Requirements Responsibilities
• Assist Enterprise Data Strategy and Services (EDSS) team by creating and maintaining technical and non-technical documentation such as process flows, mapping diagrams, physical architecture layout, requirements documents, training manuals, etc. • Review documentation to ensure consistency, accuracy, timeliness, and relevance to organization’s initiatives • Ensure clear, concise and effective communication of material • Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.) • Conduct research to prepare, document and maintain reference material • Contribute to learning and curriculum development by providing support in: creating job aids, work flows, specs etc. • Maintain documentation library to ensure inventory of processes and work flows • Provide training to users in the consumption of reference material • Interact with various sub-teams to determine user requirements and specifications • Perform other duties as assigned Qualifications • Experience in creating and maintaining technical and non-technical documents such as specs, requirements, workflows, manuals etc. • Ability to compile, organize and present information clearly and concisely • Extensive experience in composing correspondence that adheres to grammar and Navy Federal writing style and standards • Extensive experience in managing multiple priorities independently and/or in a team environment to achieve goals • Extensive experience in researching, compiling, and documenting data, business processes, and workflows • Extensive experience in working and participating in cross-functional, multi-dimensional teams and projects • Significant experience in working with all levels of staff, management, stakeholders, vendors • Advanced skill identifying and analyzing business requirements and recommending solutions • Expert skill capturing and translating processes and requirements into easily understood terms • Expert skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations • Expert skill researching and analyzing data, processes and trends Desired – Relevant technical education or equivalent experience Working knowledge of Microsoft Suite and SharePoint Effective database and presentation software skills Experience with Adobe Experience Manager Familiarity with Adobe Creative Suite
Please send me your updated resume and expected rate.
Thanks & Regards,
16192, Coastal Highway, Lewes, Delaware, USA